Mobility / FleetStudio · NirmaanMilo
Fleet-management tooling that cut dispatch calls 80% for 200+ drivers. A regional cab operator adopted Milo as its centralised driver communication and operations platform.
80%Fewer dispatch calls
Outcomes at a glance
What changed for Milo.
Within 60 days of adoption.
0%
Fewer dispatch calls
0%
Faster trip acceptances
0%
Accurate trip and shift logging
0+
Drivers on one platform
Customer quote
“Milo has become the heartbeat of our fleet. Our drivers feel more empowered, and our operations run like clockwork now.”
Fleet Supervisor
Milo partner company
Client Overview
Who Milo is.
Milo is a cab-driver app built to simplify daily operations for drivers: trip assignments, earnings tracking, and an all-in-one digital assistant, built for efficiency even on low-end devices.
The Challenge
Where things were breaking.
Milo's client, a regional cab operator managing 200+ drivers, dealt with fragmented systems, manual logs, and slow driver response times.
Route confusion, miscommunication, and delayed payouts were leading to low driver satisfaction and operational inefficiencies.
- Fragmented systems and manual paper logs
- Slow driver response and route confusion
- Delayed payouts driven by disputed hours
- Dispatch running over the phone, one call at a time
Our Solution
How the rollout worked.
The company implemented Milo as its centralized driver communication and operations platform, replacing the phone-and-paper workflow with one interface for the whole fleet.
Milo's interface was designed for minimal training, so drivers on low-end devices were productive without a rollout program.
What we shipped
- Real-time trip-assignment notifications
- In-app driver communication panel
- Live earnings dashboard
- Navigation-integrated trip flow
- Colour-coded vehicle assignment tracking
- Attendance check-in and check-out with history logging
Results
The numbers Milo can put on the board.
80%
Fewer dispatch calls
Trip assignment and driver messaging moved into the app, so the phone stopped being the dispatch system.
30%
Faster trip acceptances
Drivers see and accept assignments from a real-time notification instead of waiting on a call.
100%
Accurate trip and shift logging
Check-in and check-out with history logging replaced manual logs, so payouts stopped being disputed.
200+
Drivers on one platform
The whole fleet runs on a single interface designed for minimal training, even on low-end devices.
Improved
Driver satisfaction
Clear assignments, visible earnings, and fewer disputes over hours changed how the job feels day to day.
Live
Fleet visibility for managers
Supervisors read the fleet in real time rather than reconstructing the day from paperwork.
Tell us about your project.
A 30-minute discovery call with a senior engineer. Concrete next steps, honest scope, no boilerplate decks.